FAQ

What is the different between Static and Dynamic Version ?

The static version includes only building blocks and assembly instructions, the dynamic version not only includes building blocks and assembly instructions but also comes with a motor kit (motor, remote control, and other additional accessories).

Does the product include taxes?

Yes, the prices of our products on the website already include taxes.

How long does order processing take?

Once we receive your order, we process it within 1-2 working days and your order gets sent to a distribution centre. This distribution centre then selects the fastest shipping method from a range of highly reputable couriers and dispatches the order swiftly. When your order has been dispatched from the distribution centre, you will receive an update with your tracking number.

Where can I find my tracking number?

You can find your tracking number by clicking the link in either your order confirmation or shipping confirmation email.

Any question?

Please email us at cs@tongshengju.com, and we'll get back to you as soon as possible.